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Return Policy

All sales are final (including lay buy ) unless items are found to be damaged or defective on arrival.


Items with manufacturers’ defects must be reported within the warranty period. We will repair or replace the product at our discretion, and have it shipped back to you as soon as possible. In the event that the defective item cannot be repaired and a replacement is not available, a full refund will be issued.


No refund or replacement will be given until we have received the returned merchandise. Merchandise must be returned with all original contents, accompanied with invoice and return form.


Returned items with signs of physical damage, misuse, unauthorized repair or tampering, tested not faulty, will be refused. Products which clearly have been abused will be subject to cost-based charges for repair.


Returned items should be carefully packed and shipped via traceable means.


This warranty does not limit your entitlements to other consumer warranties as provided by the Australian Guarantee.